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Aileen Duffy – How Customer Success Can Help You Win: Four Lessons From Startup To IPO

August 16, 2022

In this talk Aileen will explore four key lessons learned on the Customer Success journey from her time at a 10-person start up, all the way through IPO with Amplitude. This talk will explore why we need Customer Success, why retention is a team sport, how data drives successful teams and what changes as you scale.


Slides

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