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Meet the speaker:

Aileen Duffy

Customer Success Manager,  

Amplitude

Aileen Duffy

Aileen Duffy is a Customer Success Manager at Amplitude who is passionate about using data to drive decisions and loves talking all things Product. Prior to this, Aileen helped to grow the CS function at Cognism from 2 to 20, winning the BESMA Award for Customer Service along the way. Aileen is currently volunteering for the Open Door Policy, a non-profit that provides tech-industry training to refugees. Aileen spends most of her time meeting with customers to understand what’s truly important to them. She is always on the lookout for a good cup of coffee & new music recommendations.

Aileen Duffy

Talks & Content

2022
In this talk Aileen will explore four key lessons learned on the Customer Success journey from her time at a 10-person start up, all the way through IPO with Amplitude.

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