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Meet the speaker:

Nick Francis

Co-founder & CEO,  

Help Scout

Nick Francis

Nick Francis is co-founder and CEO of Help Scout, where he is on a mission to make every customer service interaction a more human one. Francis lives and breathes product design, customer experience and building a thoughtful, thriving company.

 

Nick Francis

Talks & Content

2020
Capitalism took a wrong turn fifty years ago, asserting that a company’s sole purpose is to create shareholder value. Since then, it’s shaped the way we build companies, along with the systems and policies that govern them. 

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