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Meet the speaker:

Janelle Estes

Chief Insights Officer,  

UserTesting

Janelle Estes

Janelle is UserTesting‘s Chief Insights Officer and an expert research practitioner fascinated by human behavior and intrigued by data insight. She brings over 15 years of experience conducting large-scale customer research initiatives with both B2C and B2B companies across a variety of industries to help them transform their customer, user, and brand experiences.

 

Janelle Estes

Talks & Content

2019
Design Thinking, Lean UX, Agile — the frameworks vary, but the key to success across all is to integrate customer empathy into the process and decision-making.

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